FAQ

How Long does tea lasts?

Packaged tea has a shelf life of up to 24 months however because the tea will be opened and enjoyed regularly by you, we suggest consumption within 12 months for maximum freshness. Make sure you keep your tea sealed in our pouch as exposure to oxygen can steal its freshness.

Shipping Policy

Each tea blend is handmade and blended in small batches to ensure the freshest, highest quality products upon delivery.  To honor this unique process, you can expect your item to ship within 3-6 business days (not including weekends).  During the holiday season, the shipping times may be delayed. Once shipped you will immediately receive a tracking number via the email you’ve provided.

If you have any questions or concerns about the shipment of an item, contact us at info@chiclybrewed.com with the subject line: Shipping

Return Policy

All teas are final sale.  We do not accept returns or exchanges on any loose leaf teas or consumable products.  However, if you are unsatisfied with your order in anyway, don't hesitate to  contact info@chiclybrewed.com for help!

 Tea accessories (tea pots, mugs, infusers, etc.) may be returned within 2 weeks (14 days) of purchase in same condition.  For returns email info@chiclybrewed.com with the subject line: Return 

Where does my tea come from?

Chicly brewed teas and ingredients are sourced from tea and herb farms and companies within the United States and around the world. All of our teas are blended with ingredients of pristine quality from farmers and growers focused on sustainability.

 

Why is my tea bitter or lack flavor?

Great question. It is very important to pay attention to water temperature and steeping time as it differs per tea. If your tea is bitter, try reducing your steeping time. If your tea lacks flavor, try changing the temperature of your water; you may try steeping your tea a bit longer.

How much tea should I brew per cup?

We believe firmly that you brew how much you want and when you want. A good rule of thumb is 1-2 teaspoons per 6 oz cup.

Are your teas organic?

We are proud to say that many of our teas are organic and are described as such in their descriptions.